— PRIVACY POLICY —

1. Introduction

Squarefield Consultancy Private Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with Indian laws and global messaging policies.

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2. Information We Collect

a) User Information

• Name, phone number, email
• Business details

b) Device Information

• IP address
• Browser type
• Device identifiers

c) Cookies & Tracking Data

• Session cookies
• Usage analytics

d) Message Data

• Message content
• Delivery reports
• Interaction logs

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3. Purpose of Data Collection

We collect data to:

• Provide and improve services
• Enable communication via WhatsApp & RCS
• Ensure compliance with legal obligations
• Enhance user experience

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4. Consent for WhatsApp & RCS Data Processing

By using our services, you confirm that:

• You have obtained user consent before messaging
• You authorize us to process communication data

We strictly follow Meta and Google messaging guidelines.

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5. Legal Basis for Processing

We process data based on:

• User consent
• Contractual necessity
• Legal compliance
• Legitimate business interests

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6. How We Use Collected Data

• Service delivery
• Customer support
• Analytics and reporting
• Security and fraud prevention

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7. Data Retention & Deletion

• Data is retained only as long as necessary
• Users may request deletion
• Certain data may be retained for legal compliance

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8. Data Sharing with Third Parties

We may share data with:

• Meta (WhatsApp)
• Google (RCS services)
• Telecom operators
• Cloud service providers

All sharing is done under strict confidentiality and compliance.

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9. Security Measures & Encryption

We implement:

• Encryption protocols
• Secure servers
• Access control mechanisms

However, no system is completely secure.

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10. Cookies & Tracking Technologies

We use cookies to:

• Improve functionality
• Analyze traffic
• Personalize experience

Users can control cookies via browser settings.

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11. Data Transfer & Storage (India-based)

• Data is primarily stored in India
• Cross-border transfers comply with applicable laws

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12. User Rights

You have the right to:

• Access your data
• Request corrections
• Request deletion
• Withdraw consent

Requests can be made via email.

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13. Policy for Children

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

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14. Updates to Privacy Policy

We may update this policy periodically. Continued use indicates acceptance of updates.

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15. Governing Law (India)

This Privacy Policy is governed by Indian law. Jurisdiction lies in Thane, Maharashtra courts.

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16. Contact Information

Squarefield Consultancy Private Limited
Address: 304, Rakhama Apt, Kalwa, M.P. Road, Kharigaon, Thane – 400605
Phone: 8104910705
Email: squarefieldconsultancy@gmail.com